Shipping Policy

​

Last Updated: June 2026

​

At LL Covers, we aim to dispatch your order as quickly and safely as possible. Please read our shipping policy before placing your order.

 

UK Delivery

We deliver throughout the United Kingdom using trusted courier services.

• Standard UK Mainland Delivery: 3–5 working days

• Express Delivery (where available): 1–2 working days

• Delivery times begin once your order has been dispatched, not when it is placed.

Delivery estimates are provided in good faith but cannot be guaranteed, as delays with courier services may occasionally occur.

 

Order Processing

Orders are processed Monday to Friday (excluding Bank Holidays).

• Orders placed before 2:00 pm are normally processed the same working day.

• Orders placed after 2:00 pm, on weekends, or on Bank Holidays will be processed on the next working day.

You will receive a confirmation email once your order has been dispatched.

 

Shipping Costs

Shipping costs are calculated at checkout based on your delivery location and the size of your order.

Any promotional free delivery offers apply only to UK mainland addresses unless otherwise stated.

 

Tracking Your Order

Where available, tracking information will be emailed to you once your order has been dispatched.

Please allow up to 24 hours for tracking information to become active.

 

Delivery Areas

We currently deliver throughout the United Kingdom.

Deliveries to the following locations may take longer and may incur additional charges:

• Scottish Highlands & Islands

• Northern Ireland

• Isle of Wight

• Isle of Man

• Channel Islands

• Other remote postcodes

Any additional delivery charges will be shown before you complete your purchase.

 

Missed Deliveries

If nobody is available to accept your delivery, the courier may:

• Leave the parcel in a safe place (where authorised)

• Leave the parcel with a neighbour

• Attempt re-delivery

• Leave instructions for collection or rearranging delivery

If a parcel is returned to us because delivery could not be completed, additional delivery charges may apply before the order can be resent.

 

Damaged or Missing Items

Please inspect your order as soon as it arrives.

If your parcel arrives damaged or items are missing, please contact us within 48 hours of delivery and include:

• Your order number

• Photographs of the packaging

• Photographs of any damaged items

We will work with the courier to resolve the issue as quickly as possible.

 

Incorrect Delivery Information

Customers are responsible for providing accurate delivery information.

LL Covers cannot be held responsible for delays or additional charges resulting from incorrect or incomplete addresses.

International Shipping

We currently ship within the United Kingdom only.

If you are located outside the UK and would like to place an order, please contact us before purchasing to discuss available shipping options.

 

Questions

If you have any questions regarding delivery, please contact our customer support team before placing your order.