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Terms & Conditions for LL Covers UK

Disclaimer on Use

Terms & Conditions

Last Updated: June 2026

 

Welcome to LL Covers. These Terms & Conditions govern your use of our website and your purchase of products from us. By using our website or placing an order, you agree to these Terms & Conditions.

 

1. About Us

LL Covers is a UK retailer specialising in high-quality BBQ covers and outdoor protective covers.

If you have any questions regarding these Terms, please contact us using the details provided on our Contact page.

 

2. Placing an Order

By placing an order through our website you confirm that:

  • You are at least 18 years old.

  • The information you provide is accurate and complete.

  • You are authorised to use the payment method supplied.

After placing your order, you will receive an order confirmation email. This email acknowledges receipt of your order but does not constitute acceptance.

A contract is formed only once your order has been accepted and dispatched.

 

3. Product Information

We make every effort to ensure our product descriptions, images and specifications are accurate.

However:

  • Colours may vary depending on your monitor or mobile device.

  • Measurements are approximate.

  • We reserve the right to improve or modify products without prior notice.

Customers are responsible for checking product dimensions before purchasing.

 

4. Pricing

All prices displayed on our website are in Pounds Sterling (£ GBP).

Prices may change without notice.

The price charged will be the price displayed at the time your order is placed.

If we discover a pricing error after an order has been placed, we reserve the right to:

  • Cancel the order and issue a full refund; or

  • Contact you before dispatch to confirm whether you wish to proceed at the correct price.

 

5. Payment

We accept secure online payments using approved payment providers.

Payment must be received in full before goods are dispatched.

We do not store your full payment card details.

 

6. Delivery

Delivery times shown on our website are estimates only.

Although we aim to dispatch all orders promptly, we cannot guarantee delivery dates due to circumstances outside our control, including:

  • Courier delays

  • Severe weather

  • Industrial action

  • Public holidays

 

Risk in the goods passes to you upon delivery.

Ownership of the goods remains with LL Covers until payment has been received in full.

 

7. Cancellations

If your order has not yet been dispatched, please contact us immediately.

Where possible, we will cancel your order and issue a refund.

Once an order has been dispatched, it must be returned in accordance with our Returns Policy.

 

8. Returns & Refunds

Please refer to our Returns Policy for full details.

Returned goods must normally be:

  • Unused

  • In their original packaging

  • Returned within the applicable return period

Refunds are processed after returned goods have been inspected.

Items that have been damaged through misuse or improper installation may not qualify for a refund.

Nothing in these Terms affects your statutory rights under UK consumer law.

 

9. Faulty or Damaged Products

If your order arrives damaged or develops a manufacturing fault, please contact us as soon as possible.

We may request:

  • Photographs

  • Your order number

  • A description of the issue

Where appropriate we will repair, replace or refund the item in accordance with the Consumer Rights Act 2015.

 

10. Warranty

Where applicable, products are covered against manufacturing defects.

The warranty does not cover:

  • Normal wear and tear

  • Accidental damage

  • Incorrect installation

  • Improper storage

  • Damage caused by weather conditions beyond normal product use

  • Misuse or neglect

 

11. Intellectual Property

All content on this website including:

  • Logos

  • Images

  • Product descriptions

  • Graphics

  • Website design

  • Text

is owned by or licensed to LL Covers.

No content may be copied, reproduced or distributed without our written permission.

 

12. Website Use

You agree not to:

  • Use the website unlawfully.

  • Attempt to interfere with website security.

  • Upload malicious software.

  • Copy or scrape website content without permission.

We reserve the right to restrict access where these Terms are breached.

 

13. Limitation of Liability

Nothing in these Terms limits liability where it would be unlawful to do so.

Subject to applicable law, LL Covers shall not be liable for:

  • Indirect losses

  • Consequential losses

  • Loss of profits

  • Business interruption

  • Loss of data

Our maximum liability shall not exceed the amount paid for the relevant order.

 

14. Force Majeure

We shall not be liable for delays or failure to perform our obligations where caused by events beyond our reasonable control, including:

  • Fire

  • Flood

  • Storms

  • Acts of God

  • Industrial disputes

  • Transport disruption

  • Government action

  • Pandemic or epidemic

 

15. Privacy

Your personal information is processed in accordance with our Privacy Policy.

By using our website, you consent to the collection and processing of your information as described in that policy.

 

16. Governing Law

These Terms & Conditions are governed by the laws of England and Wales.

Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

 

17. Changes to These Terms

We reserve the right to amend these Terms & Conditions at any time.

Any updates will be published on this page and take effect immediately upon publication.

 

18. Contact Us

If you have any questions regarding these Terms & Conditions, please contact LL Covers using the contact details provided on our website.

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